Manufacturers and retailers face the daily challenge of providing an outstanding customer journey. Data streams come from countless sources, including ERP, CRM, PIM, and additional cloud and on-premise software, all synchronized through microservices, file imports, and more.
Utilizing these data sources for front-end applications is possible, but time-consuming and complex. Each new use case often requires new interfaces, which is further complicated by the involvement of different development teams.
The emergence of metaverse applications and AI integration brings additional backend requirements that need to be solved smartly.
This fragmentation is further exacerbated by the increasing use of AI services. Data flows become more convoluted, and the unavailability of a service can significantly impact the end result, ultimately affecting the customer.
Currently, data requests are handled mostly through REST APIs, which work on a request-response basis and can take different amounts of time based on system load. This causes scalability issues and performance slowdowns, leading to problems such as outdated inventory and inefficient supply chains.
Imagine data sources reactively delivering the needed information directly to the frontend with every change – whether it’s a webshop, a mobile app, a VR/AR application, an in-store checkout, or a dashboard for visualizing important business data.
This is the idea behind the reactive dataverse. And this idea is already in use on a large scale at Netflix or LinkedIn, for example.
It offers a scalable, efficient, and reliable solution for future AI applications and data integration, meeting the needs of producers, retailers, developers, and end users.
Pelton is not just a better option – it is the future of data management in e-commerce, ready for a journey into the digital metaverse.